I had contacted customer care service in order to reset my password, since I had forgotten my login details for Tikona's bill payment. I am very pleased to see such a kind and caring customer care executive. In my tikona review, I would give them a five star rating for the way they handle even the minor queries.
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I was assisted by Pradeep from the customer service and he was very helpful in providing all the information. I really appreciate his assistance the way he explained was awesome. I must say Tikona does have good customer care service.
I am a Tikona subscriber for almost a year now. I wanted to change my plan to a new one, because I wanted to upgrade the speed. I called up Tikona's customer care and they were quite helpful in resolving my queries in a very simple manner. In my opinion, they are proactive in nature and I'm satisfied with the services.
I had a query about bill payment and charges and therefore I contacted Tikona's customer service. I was very happy with the way the staff member explained to me how it has to be done it was very nice. I also wanted to know about new offers and discounts and that also was explained to me in a very nicely. If I review this then the excutive is getting extra 5 marks.
Folks, I want to share with you my tikona review. Had a few minor doubts about the features of 4 mbps plans and I wanted to check if it would be fulfill my requirements, since I wanted to make sure my work doesn't get affected. After calling the customer care, the support staff member explained to me the various features of the plan and its benefits. This helped me understand it and I could go ahead and subscribe that plan. Excellent customer support!
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