contact us
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Customer Care(Toll Free No.)
1-800-20-94276
Customer Care (E-mail)
Non Technical Queries
022-6145 7900
(Standard call rate applicable)
Technical Queries
022-6174 9700
(Standard call rate applicable)
On Call Tech Support
022-40629629
(Standard call rate applicable)
Appellate Authority
Mr. Jaykrishnan Nair
Manager - Contact Centre Operations
2nd Floor, 'Corpora', L.B.S. Marg, Bhandup (W), Mumbai - 400 078.
Fax No. - 022-4183 0111
E-Mail -
Registered Office
'Corpora', Office 3A,
3rd Floor, LBS Marg,
Bhandup(West), Mumbai - 400 078.
quick bill pay
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1. Enter User ID
Note: Your User ID is printed in the Tikona Service bill.
2. Enter Amount
Hello Customer
Amount accepted is between Rs. 10/- to Rs. 99999/-
The Amount You Wish To Pay
User ID:
Billing A/C No.:
Amount subject to realisation
3. Payment Confirmation
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Transaction ID:
User ID:
BAN :
Payment Amount (Rs.Ps) :
Time & Date :
Amount subject to realisation
payment methods
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In order to make Tikona Broadband Service Bill payment, subscriber opting for cash payment can use Cash Vouchers or Flexi Recharge facility.

  • Cash Voucher
    In order to pay Tikona Broadband Service Bill or Recharge amount, cash payment can be made using Cash vouchers in denominations of Rs. 100/-, Rs. 250/-, Rs. 500/- and Rs. 1,000/-. 

    Self Care Portal, SMS and Home Pick-up for cash payment against vouchers are 3 ways where cash voucher can be used to pay bill or recharge account.

  • Self Care Portal
    Making payment using Cash Voucher is easy

  1. Just scratch the card to view the 12 digit PIN (keep the number confidential)

  2. Log on to Self Care Portal (https://selfcare.tikona.in) and enter Username & Password

  3. Follow the path below to use the 12 digit PIN:
    - Select 'Make Payment' option under Billing and Payments section.
    - Enter 10 digit Voucher Batch Serial Number and 12 digit PIN >> Click Save

  • SMS Facility
    Pay bill through your mobile using cash vouchers. SMS VRCH<10 Digit Username> to 5676708

  • Home Pick-up Facility
    The subscriber can hand over cash payment against vouchers to authorised Tikona representative. To avail this facility, call Tikona Care on 1800 20 94276 or send an e-mail to . This facility is available at a nominal fee of Rs.20 per instance to be paid at the time of collection.

    Cash Voucher facilities are available only with Oxigen and EPRS outlets.

  • Flexi Recharge Facility
    The subscriber can visit any of the Bill payment/recharge outlets and pay cash. The retailer will process the payment and provide the subscriber with authorised payment receipt.

LOCATOR
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Find location of the nearest outlet for cash voucher or cash payment (Flexi Recharge)
or

The subscriber can make payment of Tikona Broadband Service Bill through Drop Box, Courier or Home Pick-up option.

  • Drop Boxes
    Cheque/Demand Draft can be dropped at any of the 5000 drop boxes facility available with our partners ICICI Bank (select ATM's) and Axis Bank (select ATM's and bill boxes).

  • By Courier
    Cheque/Demand Draft can be sent by courier to Tikona Digital Networks Pvt. Ltd., Collection Department, 3A, 3rd floor, 'Corpora', LBS Marg, Bhandup (W), Mumbai - 400 078.

  • Home Pick-up Facility
    The subscriber can hand over Cheque/Demand Draft to authorised Tikona representative. To avail this facility, call Tikona Care on 1800 20 94276 or send an e-mail to This facility is available at a nominal fee of ` 20 per instance to be paid at the time of collection.

Guidelines to prepare your cheque:
Cheque/Demand Draft should be crossed and A/C payee in favour of ‘Tikona Digital Networks Pvt. Ltd. xxx xxx xxx’. ‘xxx’ denotes Billing Account Number (BAN) which is present on Tikona Broadband Service Bill below the billing address. In case a subscriber has paid the Tikona Broadband Service Bill through Cheque/Demand Draft without mentioning BAN, the amount will not get credited to the respective subscriber account. Outstation cheques are not accepted.

For payment verification, please contact Tikona Care at 1800 20 94276 and provide cheque number, service ID, BAN and Bank statement copy on Email or Fax.

LOCATOR
]
Find location of the nearest outlet for cash voucher or cash payment (Flexi Recharge)
or
Refer a Friend
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    A Rs. 250 rebate for you and your friend.

    Tikona Secured Wireless Broadband now brings to you a unique Programme - Refer A Friend. It helps your friend also benefit from the speed, security, service, and savings you enjoy with your Tikona Secured Wireless Broadband connection.

    As a token of appreciation, we will give you Rs.250 off on your bill.

    What you need to do:

    • Refer a friend from your building to us by filling the form below
    • Ensure that your User Name is duly filled in

    We will do a demo of our service at their home and post their subscription, we will activate the discount scheme for you.

    What’s in it for you:
    A rebate of Rs.250 adjusted at the rate of Rs.50 per month against your subsequent bill payments post successful activation of service at your friend’s premises and realization of subscription amount paid along with the Subscriber Registration Form. You can refer up-to 6 friends and receive a maximum rebate of Rs.300 on your monthly broadband bill.

    What’s in it for your friend:
    A rebate of Rs.250 adjusted at the rate of Rs.50 per month against their bill payments.

    In the unlikely event where the discount does not reflect in your bill,
    please call Tikona Care on 1800 209 4276.

    YOUR DETAILS
    YOUR FRIEND'S DETAILS
     
    The person I have referred agrees to receive follow up calls from company representatives.
    Your request has been successfully received!
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